Workplace Chat App: Enhance Team Communication Effectively
Introduction to Workplace Communication with Qwil Messenger
Qwil is the all in one workplace chat app. It acts as a hub for all company communications. This includes internal chat messages, as well as client facing conversations. It works with your existing operating system on both mobile and desktop, as well as your desktop browser.
Not only that but Qwil also has the capability to host video calls, share unlimited files, sign documents and book appointments. All in one place. Why should you have to change between 5 different apps to share information across different channels?
Effective communication is a key to any successful business. That is why we built the all in one workplace chat app.
Send messages to individual coworkers, create a group conversation with whole teams, and communicate securely with clients from one easy to use platform. Make sure your team can work together effectively with Qwil.
Benefits of Using Qwil Messenger
Instant messaging for businesses is the new standard. We never email our friends. We always send a text, WhatsApp, or call. Why should your business be any different. A good workplace chat app lets you have real time communication . All from your browser, mobile or PC in full compliance and security.
Easily switch from messages to video calling. One click can start a meeting for your team, or with your client. From directly within the chat you can book an appointment or request your client simply sign documents in only one click. Messaging tools are not standalone. Qwil's workchat app does it all in one place.
People prefer apps. Complicated portals, encrypted email, and old school workplace chat apps are single use. They do one thing. They may be helpful in that one area. However what isn't helpful, is having to switch from one app to the next to do individual tasks. Get all the benefits of docusign, zoom, teams and slack, all in one app.
Features of Qwil's Workplace Chat App
Qwil's workplace chat app lets you access a wide range of functionality. Let;s take a look at what you can do with Qwil:
Chat : Send and receive messages, have one to one, or group chats, with coworkers, staff or partners.
Video Conferencing: Host video calls in app, directly from chats. Screen share, record calls and unlimited participants.
E-signature: Within the Qwil app you can share e-signature requests with other users in only one click. Try our easy to use template maker, and simply sign within a chat or by email.
Appointment booking: Create links, appointment types and stick that link to your profile. Book in meetings with co workers or clients. Anyone who you share the link with.
Secure File Sharing: Unlimited file sharing in our simple user interface. Either drag and drop or click the paperclip icon to securely share documents with other users.
Data retention and audit trail: Keep access to past conversations, system administrators can audit all chats. Nothing can be deleted and all data is owned by the business. Data reviewer rights require admin privileges.
Workplace Chat Qwil for Enterprise Solutions
Workplace chat is particularly popular amongst enterprise businesses. Enterprise instant messaging tools have become a feature of managing such large teams. If you are a large organization, then sharing relevant information with the right people can get daunting over email. Also when it comes to teams of this scale, data retention is key.
That is why these kind of large teams have been switching over to workplace chat. Qwil integrates with your existing systems and gives you an extra layer of secure communication to make sure your team, and clients are on the same page.
Qwil is also a multi-tenant platform. So different areas of your business can have their own Qwil organizations. That means if you have one department for customer service, and one for investments they can have their own own spaces within Qwil, and not get in each others way. They can still communicate across to each other, but not with clients.
How does Qwil size up against other workplace chat desktop apps?
This is where the question becomes complicated. Workplace chat lets you communicate internally. But Qwil does so much more. Whereas normal workplace chat is just sending and receiving messages to your coworkers. This is only the most basic features of Qwil. Alongside these tools you will also need to add signature, video, client facing communication and appointment booking to your tech stack. Costing you around 350% of what Qwil alone does. And costing even more in your time. So let's see how this looks in practice. Take two of the biggest examples:
Google Chat and Google Workspace Integration
Google chat is the google solution to IM. Obviously one benefit here if you use google workspace, is that it integrates tightly with your existing workplace account. Meaning less transition. It also has links to your google drive, and your google docs.
Simlar to other platforms, google chat is just that. Chat. It also is not compliant for regulated industries so you need to be careful when sharing secure data. So despite it's ease. It still only ticks partially, the boxes for your tech needs.
Microsoft Teams Communication
Microsoft have their own answer to the workplace chat app issue. Send messages to individual coworkers or make group conversations. Host video and voice too.
Teams has been a very popular tool, espeically for those on the microsoft operating system. However for any business that services clients, it does not hold up. Organizations learn that teams is only made for internal comms. So while it is good in that regard. If you want to securely communicate with clients, you need to switch to a new platform anyway.
Send Messages and Collaborate with Qwil Messenger
Qwil works cleverly across devices. You will never miss a notification, either on your mobile, PC or through our system of email fallback. Take your work on the go, or leave it just for the desktop, it is completely up to you.
With all the features of a social chat platform, but with workplace appropriate security and compliance. We are considered banking grade security and have ISO and Cyber essentials certification. So you can be sure that your group chats, client chats, and internal messaging is all secure.
Qwil workplace chat app lets you share unlimited dociments. Host unlimited video calls. Request unlimited e-signatures. And book unlimited numbers of appointments. And the best part is, only pay for staff users. Clients are completely free.
Work Chat and Productivity
How does instant messaging aid productivity? Well the issue with conventional email.
1. its messy. Your inbox is probably overloaded with emails from all walks of life. Email marketing has now meant that nobody can find anything in their emails.
2. Email is insecure. 95% of phishing scams start in emails. They cause a real issue for data security. Whether that is in our private lives or business.
3. It's old school. Why do I have to address you every single message and sign off, as if I am sending a letter. This is old fashioned and we don't do it anymore. So why do we keep doing it at work?
So how does workplace chat solve these issues?
Platforms like Qwil are very good at solving these problems. Workplace chat lets you organize your inbox. You can search, filter, and see your chat streams easily. Not forgetting that having a channel just for workplace communication means no spam and phishing.
Qwil is 2 factor authenticated and invite only. So only verified users that you actually invite to the platform can actually join. The straightforward user interface means that you can organise all your chats and messages. Across both platforms, mobile and desktop.
IM also lets you do away with the pointless introductions and sign offs. Just send what you need to. Only helpful messages and no "dear sir/madam, I am writing today....regards, Jason". Only get notifications for things that are helpful.
Why Qwil is the right Workplace Chat App for you
Qwil is secure and reliable. We guarantee uptime, and all your users are kept logged in. We rely on device security, similarly to your banking app. That means just one layer of device security and then you can IM with your clients and coworkers as easily as sending a WhatsApp.
Qwil also offers simple one click e-sign, secure file sharing, and video conferencing. All in one easy to use app. Whether you need to talk to your team or voice call with your clients, do it all from the app or directly in browser.
If you are to pay for zoom, docusign, teams, calendly and dropbox, you are looking at over 140$/ month per user. With Qwil, this will look more like $35. Savings of up to 80% on your software stack. This doesn't take into account the time taken to train, learn and switch between the platforms. How helpful would it be to your team if you didn't have all these different platforms to master.
Best Practices for Using a Workplace Chat App like Qwil
Once Qwil is set up, there is nothing really to worry about. Your Qwil will be configured to the correct security settings required by our onboarding team. Once you are actually in the platform there are some considerations that might be helpful for you:
Who Gets Admin privileges?
Administrators in Qwil get to control things on either a user, or system level. So that is, to invite clients and staff users onto Qwil, and change security settings. Anyone with that system administrator permission should be trusted to set up, manage and control the organization. Whereas a user administrator is anyone who needs to help onboard the staff and clients. Making this decision is down to you. Generally it is best practice to limit the number of sys admins.
Who Gets to See Who?
In Qwil you get to control access. So you can control which staff members see which client users. You do this using client teams. Set up a team of staff members and assign them to a group of clients. How you choose to replicate your communication model is down to you. Our onboarding team will be more than happy to help.
One long chat, or one conversation per topic?
When using Instant messaging for business, there is this ever raging debate. Should I have one long conversation with each person? Or should I have one chat per topic? The correct answer is again, it is down to preference. As long as you don't chop and change. There are benefits to both. With Qwil you can search within a chat, or across chats. That means either way you go, you know where to find your data. Just make sure you don't change between.
Notifications and Notification Settings
This one is really down to preference again. Essentially do you want to carry your work with you all day? Work taking over your private life? Do you have a work mobile? If so then the mobile app and mobile notifications are probably very useful. To some, this sounds like a nightmare. Those wouldn't keep mobile notifications on. Also the email fallback system means that you can set a time, after which an unread chat triggers an email reminder. We make this customizable for your ease.
Security and Reliability
Qwil is a banking grade security workplace chat app . Everything is subject to end to end encryption while at rest and in transit. We are a HIPAA compliant chat platform , as well as approved by other regulated industries and GDPR. That means whatever your business, Qwil is the one channel you can share all secure communication through.
Conclusion and Future of Workplace Communication
The future of workplace communication is definitely aligned with that of Instant messaging tools like Qwil. Soon emails will be so full of spam that nobody even checks them. Trusted channels will take over. So where does this leave platforms like Qwil for the next stages?
Ai is the next step for so many tech solutions. Qwil is no different. Our app already has some AI integration, but more is coming. AI chat and message summaries, Ai assistance in writing messages and all the things you expect will soon be there.
Expect the use of workplace chat apps to continue to grow. But as they do, the technology behind them will too. More integrations, more functionality, and more ease of use. We always want to make things easier for our users. With any new developments Qwil will be right there.
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