Choose one of our product plans

Qwil Messenger is a subscription service. 
You only pay for staff users. Clients are free.

Essentials

For smaller firms keen to instantly deploy an out-of-the box solution.

£20

staff user / month

introductory offer

Try 10 staff for 2 months for £50 

Configure your chat service instantly and without the need for IT experts.  Start inviting users within hours.

    Buy Offer   

Professional

For larger firms or those looking to integrate their chat solution.

£20

staff user / month

plus fees for optional extras

Deploy in days with the extra integration & hosting options to meet your specific business requirements.

Contact Sales

Enterprise

For firms who want a fully integrated and automated chat channel.

Fixed Fee

company usage plan with extras

Work with us to scope an initial pilot deployment that delivers in weeks to get started and plan for a wider deployment.

Contact Sales

* Billed annually unless specified. Minimum of 10 user subscriptions required. 

Sign-up and chat in minutes.

1. Apply

2. Sign & Pay

3. Verify Identity

4. Activate

- Rapidly deploy your own branded chat app for use between staff and clients.

- Replace the use of insecure email and non-compliant social chat in your business.

- Comply with the latest data protection regulations such as GDPR in Europe.

Compare our product plans

  • Essentials
  • Professional
    • Enterprise
    • Included
    • Optional Extra
    • CHAT FEATURES Availbility
      MULTI-PARTY CHATS

      Users can securely access the platform to create instant, persistent chats with unlimited participants that synchronise seamlessly across all of their mobile and desktop devices.
      TEXT, PHOTOS AND FILES

      Send multi-language text messages, photos, URLs and file attachments (docx, pdf, xlsx, bmp, jpg etc.) up to 50mb each. Photos taken within the app and shared are not stored in the device camera roll.
      INVITE AND LEAVE CHATS

      Our chat participation rules ensure that chats with clients are confidentially co-ordinated by their staff representatives as and when appropriate. Access between contacts is entirely within your firm's control (see bespoke contact lists below).
      REMOVE PARTICIPANTS

      Any participant can be removed from a chat thread by your staff representatives. You distinguish staff and clients in your business, and Qwil Messenger does the same with special features for staff to manage the conversation.
      NOTIFICATIONS

      Receive anonymised message receipt via push notification services on mobile, and full message details via browser notifications that allow you to directly access the chat thread. Privacy is maintained at all times.
      MUTE CHATS

      Mute a specific chat thread to stop receiving new message alerts. Chat badges are still updated but no audible or visible push notifications are sent for muted threads.
      PROFILE STATUS

      Users can set their availability which is visible for all. A red dot appears under a user’s avatar to flag that they are unavailable at that time. A bespoke message can also be specified that appears under a user's profile (for example with details on timing or representative to contact).
      READ RECEIPT

      Read receipt for each message sent is a mandatory setting for all users on the platform for audit purposes. A familiar single tick indicator is shown for messages sent, and two ticks are displayed once they are read.
      NAME CHATS

      Users are required to name each chat thread upon creation and can update this name as the chat progresses and messages are exchanged over time. This is key for record keeping and system integration.
      ADMINISTRATION AND CONTROLS Availbility
      USER ACCESS

      Control who is invited to engage at your firm on Qwil Messenger. These users can be assigned your unique ID (Staff ID or Client ID) to enable automated integration, searching and removal. Instantly remove leavers who should no longer have access to your organisation’s data with a single click.
      BESPOKE CONTACT LISTS

      Using our Groups functionality, you can configure your client coverage model within each user’s contact lists and control who can directly chat to each other on the platform. These contact lists can be dynamically updated to reflect any changes in your coverage model.
      AUTHORISED DEVICES

      All users can authorise unlimited devices to access the platform. From their profile, they can review and manage these authorised devices. This also allows users to remove access from devices they no longer use or have lost.
      STAFF ACCESS CONTROLS

      Deploy Qwil Messenger as part of your bring-your-own-device strategy for staff within minutes and without the need for a Mobile Device Management (MDM) solution. Our BYOD settings are built-in, and give your firm control over your corporate data on staff devices.
      PERSONALISATION

      Define and apply your logo and corporate colours in minutes so users immediately know they are engaging with your firm on Qwil Messenger. Specify your own legal terms of use that need to be explicitly accepted by each user you invite to chat.
      CHAT EXPORT

      Manually export your Qwil Messenger chat data ready to load onto your client activity history in your client management system.
      CHAT REVIEW AND AUDIT

      Every chat and action taken on Qwil Messenger is recorded in your secure cloud allowing you to comply with regulatory requirements. You can grant specific staff users access to locate any chat undertaken in your organisation and review/export the details via our web app.
      BATCH UPLOAD

      Manage the creation of your user data by using our batch upload functionality. Using a standard CSV format, you can automatically populate users and groups and semi-automate the provisioning process.
      ADDITIONAL CONTROLS

      Server-side configuration settings can be applied to limit staff web app access to company workstations. Also restrict allowable attachment types and any file encryption settings applied to files sent.
      ENHANCED COMPLIANCE

      Context exporting and integration with enterprise vault solutions and surveillance tools. Expression filters and key term notification triggers can also be enabled.
      AUTOMATED CRM INTEGRATION

      Automatically load your Qwil Messenger chat data onto your client activity history in your client management system using your organisation's unique client IDs. NOTE: This may require a CRM platform connector(s) (coming soon).
      CUSTOMISED EXTENSIBILITY

      With over 200+ open APIs and a chatbot framework, our enterprise integration capabilities ensure Qwil Messenger can enable the next generation of highly efficient user interaction in a safe and compliant way for your business.
      ACTIVE DIRECTORY SYNC

      Automate your staff leaver, movers and joiners processes by synchronising your staff access permissions in Qwil Messenger with your Active Directory installation (coming soon).
      DATA HOSTING AND SECURITY Availbility
      USER PROVISIONING

      Qwil Messenger is a highly secure invitation-only service. We provide a comprehensive end-to-end provisioning process that meets the most stringent security requirements. At the same time, we also ensure our processes are intuitive and can easily be completed by any user.
      AUTHENTICATION

      Our multi-factor authentication process applies for all user access to the platform whether it is on mobile or browser-based access on a computer. Limited access attempts are enforced, and repeated failure results in access revocation and local data removal on mobile devices.
      DATA USAGE

      Your chat data is owned by you and your participants. Period. Your data remains under your control and is not shared, accessed or monetised by anyone other than your firm. This allows you to comply with global data privacy regulations such as GDPR.
      MOBILE AND WEB APPS

      Qwil Messenger provides a standalone app for both mobile and web. Together, these provide the user interface for all users, with additional functionality provided to staff users via the web app. Our mobile apps employ advanced security controls to ensure your data remains safe at all times.
      SECURE CLOUD

      Your company chat data is hosted in our secure cloud in one of our many global data centres, in line with your regulatory needs. Our deployments are highly resilient and infinitely scalable, so you don't need to worry about service availability and performance.
      MULTI-BRAND DEPLOYMENT

      Host multiple company brands in their own separate tenancies within the same app. This can be supported within our multi-tenant cloud or within your own exclusive VPC.
      EXCLUSIVE PRIVATE CLOUD

      Host your data in your own exclusive Virtual Private Cloud (VPC) separate from other Qwil Messenger customers in our global hosting location of your choice.
      HYBRID CLOUD/ON-PREMISE

      Host your data in your own cloud or on-premise in your data centre. Qwil Messenger is able to be deployed in almost any data centre, in any location globally.
      MULTIPLE HOSTING LOCATION SUPPORT

      Host multiple tenancies in different physical jurisdictions. This can be supported within our multi-tenant cloud or within several of your own exclusive VPCs, or in your on-premise infrastructure.
      SUPPORT SERVICES Availbility
      IMPLEMENTATION GUIDES

      Our comprehensive implementation guides will enable you to deploy the service in minutes. This includes templated examples to tailor your legal terms of use and client communications about the service.
      TRAINING MATERIAL

      Our administration and business user training guides provide all you need to train your staff users about leveraging the platform. Qwil Messenger looks and feels like chat. However, guides are also available for client and partners if required.
      ONLINE HELP

      Our extensive set of online FAQs provide answers to commonly asked questions.
      STANDARD SUPPORT

      Up to two nominated business contacts who have access to email support during business hours.
      PREMIUM SUPPORT

      Up to two nominated business contacts who have access to our customer success representatives both via chat and email 24/5.
      ENTERPRISE SUPPORT

      Up to five nominated business contacts who have access to our customer success representatives both via chat and email 24/7. Expert professional services available to support your implementation activities.
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