Qwil Messenger: The secure, client facing Microsoft teams alternative
Qwil is the secure, client-facing alternative to Microsoft Teams. Qwil handles all your internal and external communications in one app. Microsoft Teams is used widely by large teams for internal communications, but why should you have one app for colleagues and another for clients?
Collaboration tools like Qwil and Microsoft Teams have become critical to modern business—not only if you are working as part of a large team, but also potentially a remote team. Not having to collect everyone in one office has opened the door for businesses to scale far beyond their original means. The ability to use collaboration tools like Qwil and Teams has allowed businesses to thrive in these remote settings and seamlessly communicate within their staff.
So why use Qwil and not Teams?
Qwil was built to do all of your business communication. Not just the internal side, and not just messaging and video. Qwil is your all-in-one communication platform that handles everything from messaging, sharing secure documents and sensitive information, to video & audio conferencing, appointment booking, and contract signing.
- Designed to communicate with clients and with colleagues
- Full regulatory compliance with GDPR, HIPAA, FCA, and more
- Secure file sharing up to 50MB per document with no storage limitation
- Unlimited message history and audit trail
- Video and audio conferencing
- Built-in E-signature requests
- Appointment scheduling and booking links
What makes Qwil the best Microsoft Teams alternative?
After years of working with businesses and in technology, we realised that there were too many different platforms required. This was a common conclusion, shared by both clients and colleagues at those businesses. One portal for internal communication, one for signing documents, one for sharing secure information, and another for booking calendar events.
Microsoft Teams is only one part of your communication software stack. You will need it alongside a channel to communicate with clients securely, send documents that contain sensitive information, and more to sign and keep records. Qwil is that entire ecosystem under one roof—all within the highest levels of security and compliance requirements for the most regulated of industries.
Benefits of Qwil as a Teams Alternative
- No more context switching — do everything in one app
- Complete security and compliance
- Qwil keeps all your records for you — no more manually recording communications in CRM
- Save up to 75% on software costs compared to single-use platforms
- Only pay for your staff accounts, with unlimited clients
When is Teams the best fit?
If you are only communicating with your colleagues and do not share secure information, then Teams is a great way to collaborate. It makes things extremely easy—especially if you are already on Microsoft-based operating systems and emails, as it integrates into normal processes seamlessly.
Teams supports collaborative or direct messaging, calls and video, and integrates with Office 365 and Outlook to create a solid internal communication system. However, it does not have the security or encryption levels to safely share private or protected health information. So be careful what you send on there.
When Qwil is most appropriate for businesses
Qwil fits best anytime that the above criteria are not met. So if you do service clients and need to communicate with them consistently—especially if you operate in any industry where you may share contracts, confidential information, bank details, or healthcare information—Qwil is for you.
Qwil maintains banking-grade infrastructure and has the highest levels of security. You can send anything over Qwil and be sure it is secure.
Also, if you are currently paying for a vast array of tools—like Teams, Slack, encrypted emails, DocuSign, Dropbox, Calendly—you can ditch them all for one. Qwil does it all. Making the switch not only saves you significant money on your monthly subscriptions but also reduces the time lost to context switching and toggle tax.
Migrating from Teams to Qwil
Migrating from Teams to Qwil is simple. It is a two-fold process: first to upload your staff onto Qwil, and then your clients.
To get your staff onboarded to Qwil you can:
- Export your staff list from MS Teams
- Format it into columns: First Name, Last Name, Email, Mobile
- Upload your staff as a CSV into Qwil from the admin menu
Your clients likely won’t have users on Teams, so uploading them is very similar except step 1 and 2 are to collate your client list into the required format. Then simply upload all users to Qwil.
Qwil Messenger vs Microsoft Teams: Feature Comparison
| Feature | Qwil Messenger | Microsoft Teams |
|---|---|---|
| Primary Use Case | Secure client communication and secure internal communication. | Internal team collaboration |
| External Client Access | Yes – fully integrated and secure. Client and Staff user types | Limited – guest access requires admin setup |
| Onboarding Simplicity | Invite-only with persistent login after registration | Microsoft account setup often required |
| Data Residency & Compliance | GDPR, HIPAA, FINRA compliant; UK & EU data centres | Varies by tenant location |
| Notifications | In-app, mobile, & email fallback | In-app, email, and mobile |
| Video Calling | Internal, External and Third party calls | Internal meetings with optional guest users |
| E-signature Support | Integrated e-signature workflow | Not natively supported (requires third-party) |
| File Sharing | Secure and compliant file exchange | Standard file sharing within Teams/SharePoint |
| Audit Trails & Logs | Full message-level audit trails | Activity logs available at admin level |
| Branding & White Labelling | Available – firm-branded experience | Limited customization |
| Licensing Model | Business pays, clients use for free | License per internal user |
| Best For | Client-facing businesses, regulated industries, teams looking to streamline workflows | Internal use by large or enterprise teams |
Ready to try it? Get your Qwil free trial here
