Qwil Messenger: Mattermost alternative for businesses
Qwil messenger helps you communicate both internally and externally. With your colleagues and your clients. If you are looking to upgrade your communication software Qwil is the one stop shop for all your needs.
Qwil has secure messaging in a simple and easy to use chat interface, with integrated video calling, signatures, file sharing and appointment scheduling. All within complete security and compliance with regulatory bodies.
If you are looking for a comprehensive Mattermost alternative, try Qwil.
Why businesses need secure messaging platforms like Mattermost and Qwil
Instant messaging is the new standard for businesses. With teams more remote than ever, and businesses able to do even more with less resources, technology is critical to success. Having ways to seamlessly communicate with clients, colleagues and partners means that your business can operate globally, quickly and efficiently.
That is why apps like Mattermost and Qwil messenger rise to such prominence in the modern market. Businesses need communication solutions. Email no longer is fast or secure enough, and social platforms like WhatsApp don’t meet security standards.
Mattermost overview and limitations
Mattermost is a self hosted secure messaging platform that caters for internal communication in technical environments. Mattermost primarily targets software companies, due to it’s extensive integrations with GitLab and Jira alongside it’s developer tools.
Why are some businesses looking for Mattermost alternatives?
Mattermost has some limitations:
- Not built for external use: can’t use it to communicate with clients
- No inbuilt auditability or compliance features
- Significant technical ability required
- No internal branding
These drawbacks cause some people to look elsewhere for their communication tool.
Why Qwil is the best Mattermost alternative
Qwil does everything a business needs. It not only handles your internal communications, but also your external and client facing comms too. With sophisticated chat and integrated video, signatures, file sharing and appointment booking, Qwil is the one stop shop for all your communication needs. All while maintaining full security and compliance.
Benefits of using Qwil:
- End to end encryption both in transit and at rest, there is no data that cannot be shared on Qwil
- Built for use internally and externally, so you can use the same platform for colleagues and clients
- 2 factor authentication on users so you always know who you are speaking to
- E-signature, Video conferencing, secure file sharing and appointment scheduling built into chat
- Brandable and customizable with your business logos and colours
- Automatic audit trails and permanent data retention: compliant with HIPAA, GDPR, FCA & more
When is Mattermost the best fit
Mattermost is still a very useful piece of software. There are situations where it is extremely appropriate to use a tool like Mattermost. Especially in a development context if you are working internally with your team and need to communicate, review code and upload to your repository Mattermost is a very useful piece of software.
If you have a large technical team and need to customize your internal communication platform to the max, Mattermost could also be the best fit for you. Especially if you are not communicating at all with clients or external parties. If your team is technical enough to configure and customize in house this can be of great benefit.
When is Qwil the best fit for your Mattermost Alternative
Qwil is the best fit for your Mattermost alternative when you require both internal and external communication. If you need to communicate with both clients and colleagues then Qwil should likely be your first choice. Especially if sharing secure and confidential information.
If you are using a wide range of softwares and are paying for each individually both financially and in time spent, Qwil is also the right choice. Qwil combines single use platforms like Mattermost, zoom, docusign, and more into one easy to use app. No more needing one app for internal comms, and one for contacting clients.
Qwil is also the best choice if you need security and compliance out of the box. If you share any personal information that is subject to regulatory compliance, then you need security, audit trails and encryption that many other platforms don’t have without extensive customization.
How to get started with Qwil
- Invite your staff: Create a list of all your team, including first name, last name, email and mobile number and upload them to Qwil
- Set up your client teams: Your clients are segregated into teams, these teams are the staff members that service those particular clients. This will decide which staff can see which clients and visa versa
- Invite your clients: Create a similar list of clients with the same fields to then upload into the admin menu and invite all your clients in one go
- Get Chatting! You are up and running, create a chat, start a video call, request a signature and more with Qwil
Qwil vs Mattermost feature comparison
| Feature | Qwil Messenger | Mattermost |
|---|---|---|
| Primary Use Case | Secure, compliant staff–client communication | Internal team collaboration |
| Industry Focus | Finance, legal, healthcare, and regulated sectors | Government, tech teams, defense, DevOps |
| End-to-End Encryption | Yes – default for all messages and files | Available – requires configuration |
| Regulatory Compliance | Built-in (GDPR, HIPAA, FCA, MiFID) | Requires custom setup or third-party integrations |
| Audit Trails | Full, exportable message-level audit history | Limited – manual log configuration |
| User Onboarding | Secure invite-only, no phone or app store required | Self-managed or IT-administered |
| E-signature Support | Built-in e-signature workflow | Not available |
| File Sharing | Secure, auditable, and compliant | Standard file sharing |
| Video Calling | Built-in, optional | Third-party integration (e.g. Jitsi) |
| Technical Requirements | None – turnkey deployment | High – setup, security, updates require IT involvement |
| Client Access Cost | Free for clients, business pays per staff user | All users require licenses (if using enterprise plan) |
| Best For | Regulated firms needing client messaging & compliance | Tech-savvy teams managing internal collaboration |
If you are looking to make the switch to a secure and compliant business communication platform, get your free trial today
Ready to try it? Get your Qwil free trial here
